The following stories are just a few examples of how Progressive Computing has come to the rescue for a wide range of businesses.
Caramoor Center for the Music & Arts, Katonah, NY
A fixed budget for a non-profit
Caramoor is best known for the summer International Music Festival but presents many exciting events around music and art all year long. Behind the scenes is an orchestra of administration to plan and manage these events and the property itself. Their reliance on several dozen computers a few servers is critical part of their operations. But like any other non-profit, Caramoor grapples with tight budgets and demands top-class service. To solve this problem, Progressive Computing recommended that Caramoor subscribe to their all-inclusive fixed-priced ProManage Service Plan. By fixing IT labor costs to an acceptable budget, Caramoor no longer is concerned about spending bubbles. Service levels have also increased as ProManage provides proactive and strategic management and monitoring of systems. The ProManage Service Plan has been music to their ears.
Clancy Moving Systems, Patterson, NY
Moving forward by advancing technology
Like many small but growing businesses, Clancy Moving Systems knew something wasn’t right. They had a computer guy fixing their problems for years. Their VP of Sales also knows a thing or two about technology. Between the pair everything was handled fine for a while. Clancy wanted to move forward on many technological fronts because they realized their systems were an integral part of their competitive advantage. But management realized their current approach to IT was something that had to change. After researching many options, Clancy Moving Systems selected Progressive Computing because of our approach to managing systems. The client recognized they needed a business partner to not only help them manage their IT, but one that could rely upon for direction. The ProManage Service Plan serves Clancy Moving Systems well because it positions Progressive Computing not as a vendor but rather as their entire IT department.
L.H. Frishkoff & Company, New York, NY
An accounting firm that needed to count on IT
Like many of our clients, LH Frishkoff & Company had been using an “IT guy” for many years. In the beginning, he was reliable, knowledgeable and dedicated to making sure their computer needs were taken care of properly. But LH Frishkoff began growing fast, and so did the complexity of their technology needs. It wasn’t necessarily a matter of poor service. The need to change providers was simply a case of a business demanding greater and more sophisticated services. Progressive Computing started by a major overhaul of an aging computer network including new servers, laptops and desktops. Now LH Frishkoff is enjoying the superior levels of support and service of the ProManage Service Plan. They are no longer counting the problems, they are simply counting on us.