TEAM is one of the 4 Core Values here at Progressive Computing. People – not technological solutions – are our number 1 asset. Not only do we invest a lot of time and energy looking for great people to join our team, but we also invest in their development and growth once aboard.  Here are our current open positions. If you’re interested in any please use the form to toss your name in the hat for consideration.

Helpdesk Technician (Full Time) 

The Helpdesk Technician provides first level technical support to end-users via phone, email and remote-control sessions. Support issues will cover email, workstations, servers, printers, networks, ISPs, cloud-applications, and vendor specific hardware and software.

Education / Certifications:

  1. Relevant IT Certifications: Microsoft, CompTIA, etc.
  2. Bachelor or higher Degree in Information Technology, or related fields desirable

Work Experience:

  1. 1-5 years of IT Support experience
  2. MSP experience is a bonus

Skills or Abilities:

  1. Positive communication habits (people skills, listening skills).
  2. Good written, verbal & phone skills.
  3. Patience, especially in tense situations.
  4. Eager and willing to help others.
  5. Ability to work on a team.
  6. Ability to multitask.
  7. Strong troubleshooting skills.
  8. Working knowledge of Desktops (PC and Mac), Servers, Mobile Devices, Active Directory, Microsoft Exchange, Office 365, cloud computing, databases, WAN, LAN, VPN, DHCP, DNS, TCP/IP, VOIP, Firewalls, Switches, iOS and Android devices, etc.
  9. Knowledge of IT Support ticketing systems

Inside Sales Representative (Part Time - Hourly)

The purpose of the Inside Sales Representative position is to increase the existing customer base for the company primarily through telemarketing activity. This activity includes: locating and qualifying new prospects, generating interest in the company’s services and products, follow up calls and emails to prospects, assisting with various marketing campaigns, etc.

Network Engineer

The Network Engineer is to provide all onsite service and support needs for our clients.  This relates to ALL technology including: desktops, laptops, servers, printers, and vendor specific hardware and software.  The Network Engineer is responsible for maintaining the design and integrity of the client network environment.

Education / Certifications

  • Relevant IT Certifications: Microsoft, SonicWALL, CompTIA
  • Bachelor or higher Degree in Information Technology, Communications or related fields desirable.

Work Experience

  • 3-5 years of cumulative and relevant technical experience.

Skills or Abilities

  • Positive communication habits (people skills, listening skills).
  • Good written, verbal & phone skills.
  • Ability to translate technical jargon into human terms.
  • Patience, especially in tense situations.
  • Eager and willing to help others.
  • Ability to work on a team.
  • Ability to multitask.
  • Strong troubleshooting skills.
  • Strong knowledge of Desktops, Servers, Mobile Devices, Active Directory, Microsoft Exchange, Office 365, cloud computing, databases, WAN, LAN, VPN, DHCP, DNS, TCP/IP, VOIP, Firewalls, and Switches.
  • Knowledge of ConnectWise and Kaseya a plus.
  • This field is for validation purposes and should be left unchanged.